FAQs

Welcome to Revenge Beauty! Below are answers to some of the most common questions about our products, orders, and policies. If you need further assistance, feel free to contact our customer support team.

Orders & Shipping

1. How can I place an order?
Simply browse our website, add your favorite products to the cart, and proceed to checkout. We accept all major payment methods.

2. Where do you ship?
We currently ship within the United States and internationally to select countries. Shipping options will be available at checkout.

3. How long does shipping take?

  • Standard Shipping (U.S.): 3-7 business days

  • Express Shipping (U.S.): 1-3 business days

  • International Shipping: 7-21 business days (varies by destination)

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on our website or the carrier’s site.

5. What should I do if my package is lost or delayed?
If your package is delayed beyond the estimated delivery time, please check the tracking status first. If it appears lost, contact our support team for assistance.

Returns & Refunds

6. What is your return policy?
We accept returns on unused and unopened products within 30 days of delivery. Due to hygiene reasons, opened or used items cannot be returned.

7. How do I initiate a return?
Email our support team at support@therevengebeauty.com with your order number and reason for return. We’ll provide you with return instructions.

8. Do you offer refunds?
Refunds are issued for eligible returns once we receive and inspect the items. Refunds will be processed back to your original payment method within 5-7 business days.

9. Can I exchange an item?
At this time, we do not offer exchanges. If you need a different product, please return the original item and place a new order.

Products & Ingredients

10. Are your products cruelty-free?
Yes! Revenge Beauty is 100% cruelty-free. We do not test on animals, and we never will.

11. Are your products vegan?
Most of our products are vegan-friendly. Check the product description for details on specific items.

12. Do you use clean ingredients?
We prioritize high-quality, skin-friendly ingredients. All our formulas are free from parabens, sulfates, and phthalates.

13. How do I know which shade is right for me?
Check our shade-matching guide on the product page or use our virtual try-on tool. You can also reach out to our beauty experts for personalized recommendations.

Payments & Discounts

14. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Klarna for Buy Now, Pay Later options.

15. Can I use multiple discount codes?
Only one discount code can be applied per order. Be sure to use the one that gives you the best deal!

16. Do you offer student or military discounts?
Yes! We offer exclusive discounts for students and military personnel. Verify your status through our partner program at checkout.

Account & Subscription

17. Do I need an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and access exclusive deals.

18. How can I reset my password?
Click “Forgot Password” on the login page, enter your email, and follow the instructions to reset your password.

19. Does Revenge Beauty offer a subscription service?
Yes! Subscribe to auto-replenish your favorite products and save 10% on every order. You can manage your subscription in your account settings.

Customer Support

20. How can I contact customer service?
Reach out to us via email at support@therevengebeauty.com or through our live chat during business hours.

21. What are your customer service hours?
Our team is available Monday to Friday, 9 AM – 6 PM CST.

22. Can I cancel or modify my order after placing it?
Orders are processed quickly, but if you need to make changes, contact us ASAP. If your order hasn’t been shipped yet, we’ll do our best to assist.

Still have questions? Contact us at support@therevengebeauty.com or visit our Help Center.